Élysée Ensemble

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over $200. For any questions regarding your order, please contact our customer service team for assistance.

Please note that all sales are final, and we do not accept returns or offer refunds unless the item is faulty or not as described. We kindly ask that you review your order carefully before purchasing.

In the event that an item is faulty or does not meet the description, please contact our customer service team for assistance. Refunds, if applicable, will be processed using the original form of payment.

Important:

• No returns are allowed for items that are not faulty or do not meet the statutory rights outlined below.
• Delivery costs are excluded from the refund unless the goods are returned in accordance with your statutory rights (e.g., if the item is faulty or not as ordered).

Items returned under these circumstances must be in their original condition with all labels/tickets attached, and must be returned within 30 days of purchase.

For any questions or concerns, please contact our customer service team for further assistance.